Crafts by Jon - Privacy Policy

1. Introduction

This Privacy Policy explains how Crafts by Jon (referred to as "we", "us", or "our") collects, uses, and protects your personal information when you interact with our services, including our website, social media, and API integrations.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Email address (jon@craftsbyjon.co.uk) if you reach out directly.
• Usage Data: Information about how you interact with our website and services (e.g., through analytics or API logs).
• Social Media Data: If you interact with us via Facebook or Instagram, we may receive information based on your profile and interactions, subject to the platform's privacy policies.

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and provide customer support.
• To operate and improve our website and services.
• To communicate with you about our products, promotions, and updates (if you have opted in).
• To analyze usage patterns and enhance user experience.

4. Data Sharing and Third Parties

We do not sell your personal information to third parties. Information may be shared with service providers who assist us in operating our website and services (e.g., website hosting, analytics, email marketing platforms), but they are obligated to keep this information confidential.

For API integrations (like Facebook and Instagram posting), data is handled according to the respective platform's API terms and privacy policies. We only use necessary permissions to perform requested actions.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information. Please contact us if you wish to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: jon@craftsbyjon.co.uk